On the Group Mobile blog, we often discuss the various benefits of rugged technology for industries, such as warehouse management, public safety, and construction, with applications more obvious for workers in harsh settings. It’s unsurprising that work taking place in severe environments with exposure to technology-damaging elements would be a good candidate for leveraging tougher mobile devices. What’s less obvious, however, are the unexpected industries that could benefit from not just tougher devices, but the advanced applications, superior connectivity, and mobility of rugged technology.
Most Businesses Could Benefit From Rugged Tech
At the end of the day, we could all use tougher technology. Even your average consumer is dropping their phone on hard concrete and spilling sticky drinks on their laptops. Whereas accidents like this are simply inconvenient for individuals, it can majorly cost businesses in time and money. So while rugged tech costs more than traditional tech upfront, it’s an investment in quality and decreases future repair and replacement costs.
In addition to being tough, rugged technology can elevate the quality of work, security, and customer experience across many verticals. When mobile workers are tied to a desk or station, for example, it limits their ability to work efficiently. And businesses responsible for sensitive information require technology that offers sophisticated security systems. Today’s consumer is expecting more and more—more transparency, quicker response times and retrieval of goods, and higher levels of security to keep their information safe. Rugged technology provides the tools for businesses to make meeting those expectations possible.
Rugged Technology Is Ideal for These 5 Unexpected Industries
This consumer-facing industry is constantly looking for new and innovative ways to delight customers. This includes seamless processes, ensuring all employees have access to necessary information, and making the overall customer experience as relaxed and convenient as possible. A few examples of how rugged technology could be applied to the hospitality industry include, but aren’t limited to 1) improving hotel check-in experiences through automation and including applications for spa and excursion booking, and 2) using mobile devices to place orders and immediately transfer information to kitchen staff.
How many times have you gone to a store only to find that the item you’re looking for isn’t on the shelf? If you’re lucky enough, you’ll come across an employee who might be able to check if it’s still in stock in the back of the store. But typically, this whole scenario takes far too long. And it’s not really the employee’s, or even the business’s, fault. Rugged technology provides solutions for common occurrences like this by providing access to information and connections between clienteling, point-of-sale, tracking and shipping status, proof of delivery, and inventory management. And while those working in a retail environment are less likely to encounter harsh environments, they’re very likely to drop devices from time to time.
The military is one of the clearest examples of an industry that benefits from rugged technology. But those benefits also expand to other areas of government that aren’t on the battlefield or running mission-critical operations. Government organizations often rely on rugged devices for a range of scenarios, like document tracking, ensuring sensitive information remains secure, and providing secure channels for reliable and private communication.
This is an industry where exposure to harsh environments and a need for advanced technology are both at stake. The latest agriculture technology streamlines processes for managing farm inventory, tracking livestock with RFID, and running irrigation control systems all from mobile devices. The opportunities for useful applications in the agriculture industry are endless. And depending on the environmental conditions from farm to farm, different levels of ruggedness can be leveraged to best suit every farming team.
Geographic information systems can benefit from rugged technology when capturing and managing geographically referenced data. Given that this industry often requires fieldwork in remote locations, it’s important that users have reliable technology that can withstand harsh elements and boast a long enough battery life to get the job done. For companies and government agencies sending workers to capture such data, they can use the GPS capabilities available with most rugged technology to track workers in the field.
Curious how rugged mobile technology might benefit your business? Contact us and one of our rugged tech experts will be glad to make recommendations.